Anti Social Behaviour Service Standard
We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.
Anti-Social Behaviour: we will...
- Respond to race, hate crime, domestic violence or serious physical assault within 24 hours of the report or the next working day.
- Respond to threats of violence, abuse and serious anti social behaviour within 5 working days.
- Respond to all other incidents within 10 working days.
- Ask for no more than 4 weeks of nuisance diary sheets at a time.
- Support witnesses with a range of measures including target hardening, tenancy support, court training.
- Keep all complainants informed at least every 6 weeks.
- Monitor and review all cases at least once a month.
- Ask you to attend court with us when necessary.