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Disabled Adaptations- Assessment Of Needs

Advice on the assessment process


What is the first step?

Any request for an adaptation needs to be assessed by an Occupational Therapist from Social Services. The Adaptation Co-Ordinator, co-ordinates all works between the resident, the contractor and the Occupational Therapist.

For any enquiries you may have about the adaptation waiting list and referrals contact the Adaptations Team, see the contact details on the right of this page.


How do I get my needs assessed for an adaptation?

To be assessed for an adaptation please contact the Adult Social Services Helpdesk or you can contact the Child Health and Disability Helpdesk, see the contact details on the right of this page.

Please let the Duty Officer know the difficulties that you are having and ask for an Occupational Therapist to visit you at home, to make an assessment of your needs.


What happens next?

If you have a disabled child, the timescale will depend upon the urgency of the situation for your family or child.

If you are an older person or a person with a disability, an Occupational Therapist will aim to visit you within 28 days to assess your needs and advise you on the available options.

The Occupational Therapist may recommend solutions which Social Services or the Child Health and Disability can arrange, for example:

  • Loan of equipment which does not need fixing to the building
  • Assistance from carers


Or the Occupational Therapist might make a recommendation to Poole Housing Partnership for:

  • A minor adaptation
  • A major adaptation
  • A combination of the above


If an adaptation is recommended, there are three different priority levels:

  • Critical
  • High
  • Moderate


The Occupational Therapist will inform you of the priority level for your adaptation. The Occupational Therapist may wish, with your permission, to consult with your doctor or hospital specialist to confirm any medical diagnosis.