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Services
A-Z

A to Z

Use the A to Z to find the service or item of information you need.

  • S
  • Decision-making

    Housing Strategy Panel and the Board of Directors

    Decision-making
  • Further Information

    Sheltered Housing - Further Information

    Further Information
  • How To Apply

    How to apply for sheltered housing

    How To Apply
  • Service Standard: Tenancy Sup.

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Tenancy Sup.
  • Service Standards: RI

    Poole Housing Partnership promise to deliver the following to you:

    Service Standards: RI
  • Sheltered Housing

    What is Sheltered Housing?

    Sheltered Housing
  • Sheltered Housing

    Please see contact details below

    Sheltered Housing
  • Tenancy Support

    The Tenancy Support Service offers support to Tenants of Poole Borough Council living in unsupported accommodation.

    Tenancy Support
  • Sheltered Housing Officers

    The role and responsibilities of the Sheltered Housing Officer.

    Sheltered Housing Officers
  • Value For Money Strategy

    Value for money is of paramount importance to this organisation.

    Value For Money Strategy
  • Buying And Selling

    What happens when Leaseholders buy and sell an existing leased property?

    Buying And Selling
  • Leaseholders Service Charge

    Information about what the leasehold service charge includes and how to make payment

    Leaseholders Service Charge
  • Scheme Information

    Details of the accommodation and facilities at each scheme.

    Scheme Information
  • Our Service Standards

    Delivering a high quality service through the development of service standards

    Our Service Standards
  • Our Strategic Objectives

    Our Strategic Objectives and Mission Statement

    Our Strategic Objectives
  • Service Standard: ASB

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: ASB
  • Service Standard: Customer Services

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Customer Services
  • Service Standard: Adaptations

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Adaptations
  • Service Standard: Void Properties

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Void Properties
  • Service Standard: Energy

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Energy
  • Service Standard: Estates

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Estates
  • Service Standard: Hostels

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Hostels
  • Service Standard: Leaseholders

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Leaseholders
  • Service Standard: Major Repairs

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Major Repairs
  • Service Standard: Accounting

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Accounting
  • Service Standard: Arrears

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Arrears
  • Service Standard: Repairs

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Repairs
  • Service Standard: RTB

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: RTB
  • Service Standard: Sheltered Housing

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Sheltered Housing