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Services
A-Z

A to Z

Use the A to Z to find the service or item of information you need.

  • C
  • Competition Rules

    Competition rules apply to all competitions and prize draws run under the PHP Plus scheme.

    Competition Rules
  • Consulting With You

    Surveys and Focus Groups

    Consulting With You
  • Contact Us

    How to contact us

    Contact Us
  • Cyclical Maintenance

    Cyclical Maintenance and Annual Servicing

    Cyclical Maintenance
  • How To Find Us

    We are based at Beech House in Poole town centre

    How To Find Us
  • Central Heating and Boilers

    Part of the Decent Homes programme is the improvements to heating installations.

    Central Heating and Boilers
  • Coastal Makes A Splash- Sat 5th July

    Coastal Credit Union is re-launching it's Service Point at the Co-op in Ashley Road, Poole on Saturday 5th July from 11am - 1pm. Fairtrade refreshments will be provided, courtesy of the Co-op.

    Coastal Makes A Splash- Sat 5th July
  • Complaints

    Information about what you can do if you are dissatisfied with the service you have received from Poole Housing Partnership

    Complaints
  • Have Your Say

    Please use the feedback form below to tell us how we are performing or suggestions for improvement.

    Have Your Say
  • How We Handle Your Complaint

    There are three stages to this process to make sure that you are completely satisfied with the way we deal with your complaint, and that you have a fair opportunity to appeal against any outcomes that you disagree with.

    How We Handle Your Complaint
  • Proposed Changes To Conditions Of Tenancy

    Beginning on the 30th June all residents will be getting a letter advising them of proposed changes to their conditions of tenancy.

    Proposed Changes To Conditions Of Tenancy
  • Registered Office

    Poole Housing Partnership Ltd is a company wholly owned by the Borough of Poole

    Registered Office
  • Service Standard: Customer Services

    We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

    Service Standard: Customer Services