Rents- Ways To Pay Your Rent
There are various ways that you can pay your rent which are as follows
By Direct Debit (recommended method)
This is the simplest and most cost effective way to pay. It saves you having to remember to pay and costs us less to administer. You must have a bank or a building society account which accepts direct debit instructions. A direct debit form is provided for you to complete and return to this office or you can now set up a direct debit over the phone simply by calling us, see the contact details to the right of this page. Once set up no further action is required by you. Payments are due on the 1st or the 10th of each month and we will write to you confirming the details. Any change in your payment amount is notified to you in plenty of time to ask us about it before we request it from your bank.
To find out more about Direct Debits please select the article from the left hand menu entitled "Direct Debits".
Swipe card
Unless you have asked to pay by direct debit, a plastic payment card is automatically provided for you to make payment at any post office. No charge is made by the post office for this service, but payment must be made in cash. The card does not hold any details other than your name and reference number. The places you can pay have already been extended to include Paypoint and Payzone.
Paying by Post
Postal payments should be sent to:
Financial Services
Borough of Poole
PO Box 722
Civic Centre
Poole
Dorset
BH15 2YE
(NB please do not send cash through the post)
In person
The Cash Office at the Civic Centre is open:
Monday to Thursday 8:30 to 17:15
Friday 8:30 to 16:45
Internet
If you have access to the Internet, payment can be made via the Borough of Poole's secure web site, see their link to the right of this page. You will need a credit or debit card, and your account number from your rent or use and occupation card.
By telephone
We can take your payment over the phone. This is an automated system and you will need a credit or debit card, together with your account number from your rent or use and occupation card. Please see the contact details for automated telephone payments to the right of this page. You can also call the Income Team direct and they can take a payment over the phone for you.