Kitchens
Part of the Decent Homes programme are improvements to residents kitchens.
MITIE Property Services (UK) Ltd is a national business of MITIE Group Plc, a company that specialises in business support and building services to organisations in the public and private sector. MITIE is acronym for Management Incentive Through Investment Equity.
MITIE has an eighteen year track record of working in the social housing sector, Commercial Manager for MITIE, Lee Elliot says, "we understand the relationships between owners, managers and residents of the properties and we work hard to ensure that the well being of residents is always put at the forefront of servicing, maintenance and improvement projects.
"We believe that with our locally based management team and experienced operatives supported by MITIE group nationally that MITIE can deliver a high level of client satisfaction on this project".
It will normally take 13 days from start to completion of a standard kitchen. The process starts with a visit from the Tenant Liaison Officer to "validate" the condition of the existing kitchen.
If it requires replacement the resident is asked to choose the colour scheme for the tiles, units and flooring.
A letter will then be sent to advise of the start day for the works.
Meet The Team At MITIE
Wendy Woodland
Tenant Liaison Officer
Wendy will ensure that excellent communication with our customers is achieved. She will ensure that we understand the needs of our customers and that you are fully informed at all stages regards the progress of works to your home.
Paul Stacey
Contracts Manager
Paul is responsible for planning and programming the works to your home and ensuring the smooth progress of the works ensuring that you receive an excellent service from MITIE.